Shipping policy

Shipping and Delivery Policy

Preparation and Production Time

Most of our products are made to your order, from scratch and with care, by experts in their craft. For this reason, the preparation time for orders is 1-7 business days.

Finished products go through quality control, are carefully packaged and handed over to our contracted shipping carrier.

Delivery Time

Shipped orders are usually delivered within 1-3 business days. Delivery time may vary depending on your region, public holidays and the carrier's workload.

Shipping Fee

The shipping fee is shown on the checkout page before you complete your order. Free shipping promotions are applied according to the stated promotion conditions.

Order Tracking

You can find information about the production and shipping status of your order in the email or SMS notifications sent to you. You can also get information by messaging our WhatsApp support line at +90 530 178 02 22 with your order number.

Damaged Packages

We recommend checking your package on delivery. For damaged packages, you should have the courier prepare a damage report and contact us.

Contact

For support regarding the production, shipping or delivery status of your order, you can message our WhatsApp line at +90 530 178 02 22.