Serephina Single-Strap Crystal Heel · Cobalt

True to size. Choose your usual size

Our natural vegan leathers adapt to your foot over time. Short wears during the first few days help the leather settle into shape.

Best measured in the evening, as feet swell slightly during the day. With thick socks, go up half a size.

On slim, high-heeled styles the foot slides forward; if you are between two sizes, choose the larger. Platform styles fit true to size; for ankle boots and boots, allow room for thick socks.

How do I measure my foot?

Once made, your order ships with Aras Kargo or DHL. International orders ship with UPS. For domestic shipments, the carrier that delivers best to your address is selected automatically. If you prefer a specific carrier, message us on WhatsApp after placing your order.

Tracking details are sent to you by SMS and email, and you can also follow your shipment easily through the tracking link on the website.

1. Keep away from moisture: Keep away from rain and excessive humidity. If they get wet, stuff them with plain paper and dry in the shade; do not use a radiator or direct sunlight.
2. Wipe with a soft cloth: Dust them off with a dry, soft cloth after each wear. Use a slightly damp cloth for leather and a dedicated brush for suede.
3. Rotate your pairs: Do not wear the same pair several days in a row. Shoes that rest keep their shape and last longer.
4. Store in the box: When not in use, store them in the original box with shoe trees or paper inside, in a cool, dry place.
5. Mind the heel and sole: Replace the heel tip as soon as it wears down; healthy soles and heels protect both comfort and safety.
6. Use the right products: Use care products suited to the leather or suede type. If unsure, ask us on WhatsApp.

• Patent leather keeps its shine with a damp, soft cloth; on woven and textured leathers, use a soft brush so dust does not settle into the grain.
• Never wipe suede with a wet cloth — a dry brush and a suede eraser are enough.

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